Shipping Policy

Shipping & Delivery Policy

At Sean & Tara Calgary, we are committed to delivering your order as quickly and efficiently as possible. Below you will find all the important information regarding our shipping and delivery process.

1. Processing Time

  • Orders are processed within 1–3 business days

  • Once your order has been shipped, you will receive a confirmation email with tracking information

Please note that orders are not processed on weekends or public holidays.

2. Delivery Time

  • Estimated delivery time: 3–7 business days, depending on your location

While we aim to meet these delivery times, delays may occur due to:

  • High demand or peak seasons

  • Customs clearance procedures

  • Carrier-related issues beyond our control

All delivery times are estimates and not guaranteed.

3. Shipping Method & Origin

  • All orders are shipped directly from our international supplier

  • This allows us to offer competitive pricing and a wide product selection

Please be aware:

  • Shipments may originate from overseas warehouses

  • In some cases, customs duties or import taxes may apply depending on your country

Any such additional charges are the responsibility of the customer.

4. Shipping Costs

  • Shipping costs are calculated at checkout

  • Costs may vary based on:

    • Destination

    • Package weight

    • Selected shipping method

5. Responsibility for Delivery

  • Once tracking shows that the package has been successfully delivered, responsibility transfers to the customer

  • Customers are responsible for providing a correct and complete shipping address

Important:

  • Any address errors must be reported within 24 hours after placing the order

  • We are not responsible for lost or delayed shipments caused by incorrect address details

6. Tracking Your Order

You can track your order at any time using the tracking link provided in your shipping confirmation email.

If you experience any issues with tracking, feel free to contact us.

7. Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Business Name: Sean & Tara Calgary
Email: info@seantaracalgary.com